——seabet online sports betting96518Customer seabet online sports betting hotline supervision special meeting briefing
Recently, the seabet online sports betting customer service center held a meeting96518Customer service hotline supervises special meeting。Four major commercial companies、Leader in charge of customer service work of e-commerce company、Responsible person，seabet online sports betting Service Center、The person in charge of the Card and Voucher Management Department and relevant staff attended the meeting。The meeting mainly focused on the recent customer service hotline supervision work，Aims to further strengthen the communication and exchange between the group’s customer service center and various functional departments and affiliated companies，Continuously improve the efficiency of case supervision，Work together to create quality、Efficient enterprise service window。
Meeting，The heads of business departments of each unit made speeches。Zhang Liang, the director of the business management department of the warehousing company, proposed improvement measures for the problem of overdue work orders: first，Strengthen the attention and management of personnel at all levels，Establish an internal reporting mechanism；Secondly，Conduct regular special meetings，Establish a seabet online sports betting desk contact network，Strengthen information exchange。simultaneously，Optimize processing flow，Improve relevant systems，Establish penalty regulations，To ensure timely reporting and processing of work orders。Zhao Jing, director of the supermarket company’s operations department, pointed out that the current information in the case supervision was not responded to in a timely manner，Problems such as poor awareness of return transmission，And said that the next step is being worked on，The person responsible for handling the case must be assigned，For special dispute cases，Require the central store to actively follow up on the case handling process，Promptly return the processing status，Increase case supervision efforts。Feedback from customers by Wang Zhiru, assistant minister of the electrical appliance company，Indicates that it will communicate with the manufacturer in a timely manner，Improving the most prominent delivery and installation issues，And increase the strength of after-sales installation personnel，Work hard to solve the problem of long delivery time。simultaneously，Strengthen awareness of work order return，Required by store manager24Start the phone within hours, and the store must also report to the store in seabet online sports betting96518Feedback on case handling status，Avoid work order delays。Lian Yu, deputy general manager of the department store、Chen Chun, deputy manager of e-commerce company、Ma Zhihua, Director of the seabet online sports betting’s Card and Voucher Department, also spoke at the meeting，Indicates that it will strengthen the supervision of work orders，Follow up in time、Supervision and reversal，Take every work order seriously，Work together to establish a good service brand and corporate image。
Last，Leader in charge of customer service center，Vice Chairman of the seabet online sports betting、Deputy Secretary of the Party Committee、Yu Shanwei, Secretary of the Discipline Inspection Commission, delivered a speech。Secretary Yu said，The competition in the retail industry is extremely fierce，The differentiation of services will affect customers’ consumption tendency。96518As the first customer service short number in the domestic retail industry，is the service window of Zhongbai seabet online sports betting，Also used to establish and maintain good customer relationships，A powerful weapon to promote interaction。Every company must learn to use it96518，Listen to customers，Understand customer needs，Enhance core competitiveness，Improve customer satisfaction，Making Zhongbai seabet online sports betting a world-class retail enterprise。
Secretary Yu emphasized，Each company must take targeted measures to address overdue seabet online sports betting orders，And formulate improvement measures。Customers’ rights protection needs should be met as much as possible when conditions permit，Seek truth from facts and serve customers well。simultaneously，96518The customer seabet online sports betting hotline did not respond after two supervisions，Should contact the corresponding department leaders in time，To ensure the smooth handling of the case。Director Yu’s request，Each unit should start from two aspects: attitude and method。Pay close attention to it，Fully aware96518Importance，And flexibly use various skills and methods in the process of seabet online sports betting handling，Enable the seabet online sports betting processing results to meet the predetermined goals。simultaneously，Also followPDCACycle inspection of management process、Improvement or optimization，Strive to fundamentally solve the problem of overdue work orders。(seabet online sports betting Service Center Lu Xin、Yang Le)