Frontline staff facing customers in the seabet online casino games industry，If you can develop the ability to make prompt decisions，Managers are also willing to fully empower employees，The intangible value that can be created，The benefits are greater than the product line and seabet online casino games content。
In the era before electronic tickets，A businessman is preparing to fly back to the United States from Sweden，When I arrived at the airport, I found that the ticket was left in the hotel，He bravely explained to the airline counter staff，And find solutions，The seabet online casino games staff kindly gave him a temporary boarding pass，And immediately send someone to the hotel to retrieve the ticket。Five minutes before the plane takes off，The ticket was successfully retrieved，Let this passenger return to Europe smoothly。This true story happened at the SAS Stockholm Airport counter。Nordic Airlines President Carlson thinks，Frontline employees are the key to the seabet online casino games industry，Full authorization can inspire employees’ enthusiasm for seabet online casino games。
Carlson has conducted internal investigations，On average, each guest will come into contact with more than five seabet online casino games staff，The average time each time is15Seconds, seabet online casino games15Seconds are the critical moment that determines the success or failure of a seabet online casino games enterprise.
Shi Ziyi, founder of Global Chinese Competitiveness Foundation said，Frontline personnel who make prompt decisions，Can bring unimaginable value to enterprises，Many companies have poor seabet online casino games quality，It’s because frontline employees are not fully authorized，Lack of professional seabet online casino games education，Employees are tied to job regulations and authority，Resulting in rigid seabet online casino games，The final impact is that customers no longer agree。He thinks，The frontline staff provide considerate services，Only in order to let customers feel the attention and satisfaction of the industry。
There are similar cases in Taiwanese hotels。A southern seabet online casino games once received a visitor from Taipei，This passenger took the high-speed rail back north on Sunday，Leave your luggage to the counter before leaving the seabet online casino games，Via luggage home delivery，Estimated to be sent back to Taipei on Monday morning。Because there were many customers in the seabet online casino games that day，The seabet online casino games forgot to send luggage to home delivery，Guest calls to inquire the next afternoon，Only discovered the mistake。
The hotel seabet online casino games staff agrees to the customer immediately，The luggage will be delivered on the same day(seabet online casino games)Delivery back to Taipei，But home delivery will not be received after noon，The seabet online casino games manager makes a decisive decision，Ask colleagues to take the high-speed rail in person，In the evening11Return the luggage seabet online casino games before ordering，And attach card、Small gift to apologize。
The cost and time cost of a waiter traveling to and from Taipei，The cost of this guest's stay may have been exceeded，This hotel’s approach is not cost-effective，But the frontline staff made prompt decisions just to achieve their commitments，Not only gain customers’ understanding，Also fully demonstrates the adaptability of front-line seabet online casino games personnel。